Privacy policy
Since you are using Big Cartel, Stripe, and Printify, your privacy policy must explain how these third parties handle customer data.
You can copy and paste this template into the Privacy Policy section of your Big Cartel account settings.
Privacy Policy for Cyns Horror Attire
Effective Date: May 13, 2026
At Cyns Horror Attire, we respect your privacy and are committed to protecting the personal information you share with us. This policy describes how we collect, use, and share information when you make a purchase or contact us.
1. Information We Collect
To fulfill your order, you provide us with certain information, such as:
- Your name, email address, and phone number.
- Shipping and billing addresses.
- Payment information (processed securely by Stripe; we do not store your credit card details).
- Details of the product(s) you are ordering.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communcate with you regarding your order status or support requests.
- Comply with legal obligations (such as tax laws).
- Send marketing updates (only if you have explicitly opted in).
3. Information Sharing and Disclosure
We share your information with specific third parties to provide our services:
- Big Cartel: Our e-commerce platform that hosts the store.
- Stripe: Our payment processor that handles all financial transactions.
- Printify: Our fulfillment partner that prints and ships your items.
- Compliance with Laws: We may disclose information if required to respond to legal requests or government investigations.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this policy (e.g., for tax and accounting purposes).
5. Your Rights
Depending on your location, you may have the right to access, change, or delete the personal information we hold about you. You can do this by contacting us at [[email protected]].
6. Cookies
Our store uses cookies via Big Cartel to provide essential shop functions (like your shopping cart) and to analyze site traffic.